windows_dispatch_console

Traksat-PTT Windows Console Dispatch

Traksat-PTT dispatching console is a multi-functional visual scheduling software based on Traksat-PTT system. It has video, monitoring, broadcasting, group call, single call, positioning, tracking, track checking, checking call records, sending short messages and pictures, etc. Function, capable of scheduling accurately and quickly.

Conceptual Description

  • Group Call: After entering the group, you can make calls to all online users in this group, and you can also receive calls from other users in the group.
  • Invite Dynamic Group: The dispatcher can select one or more online users to initiate an invitation, establish a temporary talk group, and perform partial user intercom.
  • Speaking Group: The speaking group is the group that the dispatcher is talking on. In this group, the dispatcher can make a call to this group and can also hear the group's speech.
  • Force to Join: The dispatcher can force a user to enter the group.
  • Disconnect: The dispatcher can force a user to leave the group.
  • Stun: The dispatcher can force a user to go offline and unable to login.
  • Monitor: The dispatcher can listen to the voice of multiple groups, that is, the speech of each listening group, which can be heard by the dispatching console.
  • Call Logs: View the voice record and play it back. The record is saved on the computer and can be found in the software installation folder.
  • All Call: Can call all of the groups that this dispatcher licenses joined.
  • Video Call: initiate a video request to a single user, and the video call can be made after the user agrees.
  • Video Monitor: Multiple users can be monitored and monitored without the user's consent.
  • Photo Record: Record the information that the dispatching station sends and receives pictures.
  • Mute: Turning on mute will not hear the user voice.

After the user successfully logs in to the dispatching station, the main interface of the console operation is displayed:

As shown in the figure above, the main interface of the dispatching station consists of the following parts:

  • Tool Bar: it includes “Exit”,”Refresh”, “All Call”, “Call Logs”, “Contact”, “Photo Record”, “Media Data”, “Options”, “Patrol”, etc.
  • Status Bar:Display the network status of the dispatching station, the name of the group, the name of the dispatching station, and the speaker;
  • Groups and member lists: Located on the left side of the main interface, showing all the groups and group member information that the account has joined;
  • User list, video, and map display area: Located in the middle of the main interface, displaying the information status of the members of the selected group, the video and the screen of the monitored user, and the positioning information of the user in the map;
  • Auxiliary area: Located on the right side of the main interface, assists in displaying some functions of the dispatching station, such as call records, buddy lists, picture records, etc;
  • Group PTT button: Click this button to perform group call;
  • GPS and message area: Located below the main interface, it displays the sent messages, received messages, and user location information and fence event dynamics.


Open the console software, enter the account password on the login interface, check “Save Password”
Choose Area then click “Login”, as shown below.

Choose the closesst area from your own location to get the best latency ratio
The account used to log in to the dispatching console is a user account created from the web management platform.
The account cannot be logged in simultaneously with the radios, you can create a dispatcher account to login this PC dispatcher.

  • Refresh:Refresh users and group details;
  • Group PTT:Start this group call
  • All Call:Start all of this dispatcher joined group to make call.
  • Monitor Group:Initiate batch monitor operation for groups on the group list
  • Call Logs:View the most recent audio record. The call log details are viewed in the auxiliary display area on the right, as shown in Figure 2.3. Double-click the record to play the record. The call log is saved on the computer, and the folder for the call log can be found in the folder where the dispatcher is installed.
  • Contact:The contact who shows the account is shown in Figure 2.4. You can private call the user by double-clicking on the contact. The right-click menu can perform operations such as “send message” and “Stun” for the selected user.
  • Photo Record: Display the sending and receiving records of the picture, click to view the picture, right-click picture to display the local directory where the picture is stored.
  • Multimedia data: query the sending and receiving records of videos and pictures
  • Options: You can make some changes to the settings of the console. For example: shortcut settings for the PTT button, time zone settings, voice encoding settings, whether the map pops up, and whether to browse the image browser that comes with the window.
  • Patrol: You can check the users patrol result and details.


  • Group PTT: Click group ptt to speak, and all online members of the group can receive intercom (they can also receive intercom if they are not currently in use in the group)
  • All call: Click the All Call button to speak, all members of the different groups taht the users can hear dispatcher voice.


After initiating one click monitoring, the account will monitor all groups in the group list.
After monitoring, even if you do not enter the group, you can hear the members of the monitored group.


The Call Logs divided local audio and network audio, you can double click each audio then reply.

  1. The local audio is save on the computer, it only record the audio from the dispatcher logged, you can find the local call logs on the installation files.
  2. Network audio then it need the licenses with save audio function, the network audio save on the server, you can from the web platform to check all of the audio.

The contact is used to display the account's contact.
You need to add a contact to the account in the web platform, and check the contact function to display it.
Selecting an online contact to double-click will pop up the “PTT Call” option, which can establish a private call with a contact.
Select the right button of the contact to perform the “send message” and “Stun” operations.


Display the send and receive records of the picture, double-click to view the picture.
Select the right button to open the picture at the folder location.

Local video recording

For local video recording, check “save video” in video setting in the setting menu and set the video file saving path of the local computer

The video operation records conducted by the computer dispatching console will be saved in the selected path folder. Select the date to query and click “Refresh” to list the local video files saved within the date. Click the video file to play directly

Net Media

Query the files uploaded by the device. The file types include video, audio and pictures, which can be viewed and downloaded directly. Query by date. You can filter the query by sender name and receiver name.
File upload records the files uploaded by the query device. The file types include video, audio and pictures, which can be viewed and downloaded directly. Query by date. You can filter the query by sender name and receiver name.

If the user upload or make video call to others, and the dispatcher monitor others, all of the video or pictures data you can check through the dispatcher. If dispatcher account under A company platform, then all of the A company media data through the dispatcher can check it.

System Settings

  • Time zone: selecting according to the local time zone will affect the display of positioning time on the map.
  • Distance unit: positioning related data unit, km / mile is optional.
  • Map pop up: when checked, the map interface will pop up independently, which can be displayed in full screen and split screen.
  • Program startup: the software starts automatically when the computer is turned on.
  • Automatic software update: the software will be updated automatically after the new version is released.
  • Send message to monitoring user: if checked, a text message will be sent to the monitoring user of the alarm; The message content is set in the input box below; You can also set the number of alarms for the monitoring user

PTT Settings

  • Set PTT shortcut key: set the keyboard key as PTT shortcut key, and press the shortcut key for group call.
  • Broadcast shortcut key: set the keyboard key as the broadcast shortcut key, and press the shortcut key to initiate the broadcast.
  • Global hotkey: when the software is minimized or the software interface is overlapped, the shortcut keys of PTT and broadcast still take effect.
  • 8K speech coding: 8K speech coding has better sound quality. After 8K speech coding is checked, other intercom users also need to use 8K speech coding to talk normally. If the speech coding formats of both sides are inconsistent, the intercom speech will be garbled and cannot communicate normally.
  • PTT key continuous intercom: after checking, click the group call key once to keep the user in the intercom state. Press the group call again to release the intercom.
  • Set intercom mute: when checked, it can normally initiate intercom and shield all received intercom sounds.
  • Local recording saving: the intercom received by the computer dispatching desk will be saved on the path set locally by the computer.

Video Settings

  • Screen display settings: video images are displayed in three scales: equal scale display, full screen display and original image display.
  • Video save settings: after saving the video, the video record of the dispatch console will be saved to the local computer, the save path can be modified, and the default is saved under the installation directory.
  • Video pop-up: the video interface pops up independently, which can be displayed in full screen and split screen.
  • Video playback delay setting: 100, 500 and 1000 milliseconds can be set; The default is 500 milliseconds.
  • Picture setting: use windows picture browser: use the picture browser of windows system when viewing picture records.

Patrol is divided into 1.0 and 2.0 versions. Patrol includes patrol plan, patrol route, patrol point, patrol user, patrol event, patrol result, etc. There are two ways to patrol: NFC patrol and GPS patrol. Users can plan patrol points, tasks, routes, etc. In the patrol menu, you can query the execution of the patrol plan set by the enterprise and view the event results returned by the user.

Patrol 1.0 plan

Select the patrol plan to view, and select the patrol point to view from the listed patrol points. You can view the patrol times, checked numbers and unchecked numbers of the patrol point, and click “clock in details” and “view users without clock out” to further view the patrol situation. Punch in details: displays the details of all Patrol Records on the day of the patrol 1.0 plan View users who have not clocked in: view users who have not made a tour on the day of the Patrol plan.

patrol 1.0 events

Patrol event can view all patrol details of the day, including patrol time, patrol user name, patrol event, patrol result, etc. It can be filtered and queried according to user name, patrol time and patrol results.

Patrol 1.0 Export Report

Select the plan date to export. After selecting the plan and the plan binding user, you can export the report

Patrol 2.0 plan

Select the patrol plan to be viewed, select the patrol point to be viewed from the listed patrol points, view the patrol times, checked numbers and unchecked numbers of the patrol point, and click “clock in details” and “view users without clock out” to further view the patrol situation. Punch in details: displays the details of all Patrol Records on the day of the patrol plan; View users who have not clocked in: view users who have not made a patrol on the day of the tour plan

Patrol 2.0 events

Patrol event can view all patrol details of the day, including patrol time, patrol user name, patrol event, patrol result, etc. It can filter and query according to user name, patrol event and patrol result.

Patrol 2.0 Export Report

Select the plan date to export. The blue check box indicates each plan. After expansion, the plan binding user is selected. By default, all plans and users are checked. You can selectively export the Patrol Records of plan users。

Patrol 2.0 - patrol settings

  1. Pop up warning event notification: refers to the event alarm set in the guard tour point. When the event is triggered during clock out, the computer dispatching console will receive the alarm prompt
  2. Pop up the general patrol notice: as long as a member clocks in, there will be a notice prompt
  3. A notice will pop up when there are users who have not clocked out when the patrol plan expires: users who clocked out beyond the specified time period will receive a reminder
  4. Play prompt tone when pop-up notification

Patrol precautions

  1. The account to log in to the computer dispatching console needs to be added to the list of patrol dispatching users in the patrol management - > patrol dispatching user menu of the enterprise platform in order to normally use the patrol function on the computer dispatching console. If it is not patrol dispatching, the user will not see the “patrol” menu on the computer dispatching console.
  2. When the user performs positioning patrol and NFC patrol, if the bound task result belongs to the type of “dispatching console warning”, the computer dispatching console will automatically pop up the prompt of patrol task execution result when executing the patrol result.
  3. There is a blue refresh button in the upper right corner of the patrol plan and patrol event query page. Click the refresh button to retrieve the latest query data.

The status bar is used to display the connection status of the network, the name of the account, the group where the account is located, the user who is speaking, etc.

The group list will list all the group information added by the dispathcer account, the purple arrow indicates that the dispatching station is monitor the group, and the blue arrow indicates the group where the account is currently located. Select a group double click to enter the group, right click on the group to perform the following operations on the group:

  • Send a message: send messages to all this group users.
  • Leave conversation: leave current group, no more in this group communication.
  • Force to join user: Make all this group users come into this group to communication.
  • Disconnect user from group: Make all this group users leave this group, no more in this group communication.;
  • Enter into group: Enter into the group that you choose.
  • Monitor this group: Monitor the group that you choose.
  • Add multi group show in map: You can add this group users show on the map, then view this group users location.

Select the right button of the group, click Send Message, enter the content to be sent, and click “Send Message”.
The user who is online will receive the message. The sent message can be viewed in the information display area.
Send messages to members (2/3G linux radio only can have 20 characters, 4G radios can get 100 characters from dispatcher.

  • Force to join: Right click the group that you choose when click “force to join”, then this group users will be force to come into this group to communication.
  • Disconnect: Right click the group that you choose then click “Disconnect” then this group users will be disconnect, leave this group.

Select another group right button, click to monitor this group, you can hear this group voice. The arrow is purple then means this group already monitored by this dispatcher.

Right click on “Add multi group show in map” and switch to other groups.
The member positioning of the group will always be displayed on the map.
Right click on Cancel to cancel the display of the members of the group on the map.
The group displayed by the added group map is marked with a red icon.

Select the online user right-click operation: send photo, send messages, invite dynamic groups, force to join, Stun, remote, etc.;
Select user double-click: Private call, video call, video capture, video monitor, view on map, etc.


Select the user then right click, choose “Send photo”
Click on the photo record in the toolbar to view the send and receive records of the picture in the auxiliary display area.
Double-click the record to open the picture.
Select the record right button to view the location of the picture in the local folder.


Select user to right click of the online user, select “Send message”, input the content to be sent, and click “Send Message”.
Messages sent and received can be viewed in the information display area below.

Press shift key to select multiple online members, then right click on “Invite Dynamic Group” to create a new dynamic group. And the group name is the user who created this dynamic group to be this new dynamic group name. Double click to enter other groups and the temporary group is dissolved.

After clicking Stun, the user is forced to go offline, the user status is also offline, and the account status becomes pause. It needs to be reactivated on the web company platform then it can be used normally.


Select the user, right click “Lone worker time”, add monitoring time,
if the user does not speak during the monitoring time, an alarm prompt box will pop up,
indicating that the user has no communication activity during the monitoring time,
and the user icon will display busy status.


You can choose user right click then “view on map” to check the history tracking of users.
Or you can go to map then right click users on the map to choose “show tracking”
When you click view on map or show tracking of the user, then you can make the mouse to the users to see the last time this user uploaded GPS time, if the user last time upload GPS is 10:00am 2019-3-20, then you only can get the tracking less than this time, cannot over this time.
If the user upload GPS point is same, then unable to show tracking, it will be remind less than 2 points gps, so you can try to change the start time and end time to check another time tracking.

  • The user list mode is used to display group user information, including the status of the user, the name of the user, and the group information of the user.
  • The video mode is mainly used to display video call and video monitor, it can perform 32 channels of the video monitoring at the same time.
  • Map mode for displaying user positioning and track information.

The dispatcher account need choose “Video” function on the web platform then can login this dispatcher to show video mode. The radio hardware need buy video function from the platform also with camera to support video. The video model is divided into video chat, video capture and video monitor. The video call can only be performed for 1 user, if user is video chat then unable to press PTT to communicate.



Select the user to double click on “Video Chat” and wait for the other party to accept the video call.
If the other party does not respond, the video call will automatically end after 20 seconds.
If the other party accepts the video, the video call is successfully established.
When the other party sends a video request, a prompt box for the video invitation will pop up in the lower right corner.

At the video top map, you can click “hang up”, then the video will be finished.
The video interface show 6 small icon: Mute mode, screenshot, resolution, rotate, switch and forward.

  • Mute means you cannot hear the voice from user, users cannot hear dispatcher too, but you can hear the voice from this group members for PTT
  • Screenshot means you can catch the video screen to save pictures
  • Resolution means you can choose different resolution
  • Rotate means you can rotate this video
  • Switch means you can choose the background camera or in front of camera; Forward means you can forward this video to other users.

Double click on the video interface and the video interface will be zoom in full screen

Select the online user to double-click to select video monitoring to monitor the user terminal device. This monitor do not need accepted by users, and they will be not know this monitor, video can monitor 32 channels at the same time. At the monitor mode, the dispatcher still can hear the group voice, one side can group call, one side can monitor radios.

Select the online users to double-click, then choose “video capture” so you can monitor this users, this capture also do not need users accept then can monitor, but the users can know his radio already by monitored, that is different with video monitor.


After clicking the video forward pop-up interface and selecting the user to click Confirm,
the video can be shared to the selected user in real time

View user location need setup the user account functions: ① the licenses need choose GPS positioning on the web platform; ② The dispatcher also need have “view location” & “display group members” two functions, ③ The radio need have GPS functions, then open the GPS and need outside of the radios. ④ The radio need positioning successful then upload gps info to server then can see on the dispatcher map, otherwise any point of this is failed cannot see the location on the map. The map function is mainly used to view user positioning and tracking, and can also set operations such as electronic fence, route marking, ranging, circle calling, etc., and can also customize user icons. The map interface is mainly divided into a positioning and track display area, a function operation area and a function setting area.

View Location

Make the mouse on the user icon then will be show the users last time location details, Like name, the last time uploaded GPS time, Lat, lng, speed, direction and elevation.

View user tracking

You can choose user then right click “show tracking” then setup the start time,end time then can get the history tracking during this time.

The top functions area includes geo-fencing, draw fencing, draw line, mark, multiple selection, polygon selection and distance measurement.

Geo-fencing

Click on the geo-fence, click on it to draw the electronic fence on the map interface, double-click to complete the drawing input name, enter the name and click to confirm, you can display it in the fence list, you can delete and display the fence.

Draw Line

After clicking, draw line on the map interface. Double-click to finish drawing then input name. After entering the name and clicking to confirm, it can be displayed in the fence list, and the fence can be deleted and displayed.

Mark

After clicking, draw mark on the map interface. Double-click to complete the input name. After entering the name and clicking Confirm, it can be displayed in the fence list, and the fence can be deleted and displayed.

Multiple and Polygon Selection

Circle selection is used to select a user on the map to create a temporary dynamic group for communication. Click the circle icon, then circle the user on the map interface. After selecting the user, click “PTT Call” to create a temporary group.

Distance Measurement

A tool for making straight line measurements on a map.

Setting

Setting main includes show name, latched call position, beyond the range hint, setup base color,location, track speed, setup user icon and choose map.

  • windows_dispatch_console.txt
  • Last modified: 2021/12/03 08:37
  • by petropal